Privacy Policy
A LEGAL DISCLAIMER
Agromec Group LTD recognises the importance of protecting your personal data, whatever its nature, and values honesty and transparency above all else, so that we can build strong and lasting relationships with our customers, based on trust and mutual benefit. In this context and with the entry into force of the new European Union General Data Protection Regulation (EU 2016/679), Agromec Group LTD has developed a set of security measures to protect your data, which we have reflected in our Privacy Policy.
The purpose of this Privacy Policy is to explain Agromec Group LTD's personal data processing policy to you, as in order to make a purchase from our online shop, you will be required to accept our privacy policy, as this is necessary and mandatory for the delivery of our products.
However, if you have any questions about this policy, you can contact us at the following email address: contact@agromecgroup.net.
1. COMPANY IDENTIFICATION
1.1 This website and the associated Privacy Policy are operated by Agromec Group LTD, (address).
1.2 By browsing our website, you agree to the terms and conditions described in this Privacy Policy.
2. OUR PRINCIPLES.
2.1 Respect for the wishes of the client
We respect the privacy and security of your personal data, so we endeavour to respect the wishes of our customers and their independent, free and uncomplicated management of their privacy preferences. Therefore, if you do not agree with any point mentioned in this Policy, you may object at any time by contacting us at the following e-mail address: contact@agromecgroup.net or by sending a letter to Agromec Group LTD, (address). We will do our best to accommodate your wishes and respect your concerns.
2.2 Good practice
Agromec Group LTD, as the controller of personal data, determines the purposes and means of processing your personal data, including any applicable security measures. We ensure that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.
2.3 Strict Necessity
We apply the principle of strict necessity when processing data that may directly or indirectly identify you personally. For this reason, the use of your personal data will always be minimal, so as not to go beyond the original purpose for which it was collected and/or processed.
3. COLLECTION AND PROCESSING OF PERSONAL DATA
3.1 Agromec Group LTD only collects and processes personal data that you voluntarily, expressly and unambiguously provide in the forms on this website.
3.2 Personal data collected includes: full name, email, telephone/mobile number, company, job title.
4. PURPOSE OF PERSONAL DATA PROCESSING
4.1 Your personal data is collected and processed by Agromec Group LTD only for purposes strictly related to the use of this website, related services and the sale of products, direct marketing and customer support management.
4.2 Agromec Group LTD always endeavours to maintain relationships with its customers and provide them with relevant benefits, information and relevant content related to our Agromec Group brand. Your data will only be processed for these specific, explicit and legitimate purposes and will not be processed in any way incompatible with them. The data collected and processed is adequate, relevant and not excessive in relation to these purposes.
4.3 However, your personal data may also be used for other processing operations within such applications. In particular, your personal data may be processed for the following purposes:
a) when you request customer service assistance, we collect your personal data (e.g. first and last name, e-mail address) solely to provide you with customer service services at https://www.agromecgroup.net/ relating to this website and to offer you the assistance you have requested;
b) when you register, we collect your personal data (name, email address and address) to facilitate the preparation of your future orders;
c) when you browse our website, we collect cookies. Depending on how you manage Cookies on our site and interact with us, we use some of the information collected by Cookies to ensure the proper functioning of the site, highlight the proper display of content, remember your shopping basket, remember your registration, adjust your screen resolution, improve our offers, etc. This information includes registration details, location, session duration, pages visited, your hardware, browser and IP address. You can manage your consent to the use of cookies in your customer area on our website;
d) when you browse our website and subsequently visit platforms where an advertising format is present (social networks, google and other partners of these networks), you may be shown adverts for our brand. We will also use this data to attract new potential customers who may be interested in our products.
4.4 When we collect data, we will tick mandatory fields with asterisks if the data is required to:
- Provide a customer support service (for example, to determine the cost of a service we provide);
- Provide you with a requested service (e.g. newsletter);
- To fulfil legal requirements (e.g. billing).
4.5 Your personal data may be shared with Agromec Group LTD service providers for the purpose of providing services, judicial, tax and regulatory authorities for the purpose of complying with legal requirements.
5. CONSENT
Respecting the customer's wishes is one of the main objectives of Agromec Group LTD with regard to the processing of their personal data. Therefore, explicit and unambiguous consent will be requested from you when processing all data that are not strictly necessary for the fulfilment of the intended purpose, for example when providing services or dispatching purchased goods.
6. YOUR RIGHTS
6.1 To exercise your right to access, rectify, erase, forget or block personal data, you may send a written communication to the following e-mail address: contact@agromecgroup.net or by letter to Agromec Group LTD, (address).
6.2 If you wish to stop receiving direct marketing communications, you may at any time exercise your right to object to the processing of your personal data, through consent management, by sending an email to the following email address: contact@agromecgroup.net or by letter to: Agromec Group LTD, (address).
7. SAFETY
7.1 Agromec Group LTD uses appropriate security measures to protect your personal data from accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access and any other form of unlawful processing. In addition, we contractually require that trusted external organisations processing your personal data for us do the same.
7.2 However, Agromec Group LTD cannot guarantee that the security measures taken to protect this website and the transmission of data and information through this website will prevent or eliminate any risk of unauthorised access or loss of data. We therefore recommend that your computer is equipped with software tools to protect you when transmitting and receiving data (e.g. up-to-date anti-virus systems) and that your browser takes appropriate measures to ensure security when transmitting data (e.g. firewalls and anti-spam filters).
7.2 However, Agromec Group LTD cannot guarantee that the security measures taken to protect this website and the transmission of data and information through this website will prevent or eliminate any risk of unauthorised access or loss of data. We therefore recommend that your computer is equipped with software tools to protect you when transmitting and receiving data (e.g. up-to-date anti-virus systems) and that your browser takes appropriate measures to ensure security when transmitting data (e.g. firewalls and anti-spam filters).
8. STORAGE AND PROCESSING PERIOD
8.1. Your data will be stored by Agromec Group LTD for as long as it is necessary for the aforementioned purposes, unless the personal data is necessary to confirm the fulfilment of obligations, until the expiry of the limitation period for the relevant rights or if a longer retention period is prescribed by law.
8.2 If your personal data is no longer necessary, it will be deleted from our systems and records or kept anonymised so that you cannot be identified from it.